Customer Service


Our customer service commitment

Customer service is a top priority at The Hair Bow Company. We want our customers to be 100% confident they will be purchasing from a reputable, honest company.  We treat our customers the way we expect to be treated when shopping and have been in business and grown every year using this principle since 2009. We have sold over a million hair bows, headbands, tutus and other girly fashionable items to customers by providing excellent service and having such amazing repeat customers and relying on word of mouth for our customers to refer their friends! We want you to want to shop with us & we want you to bring your friends too!!!

We are here & happy to help! 


Have a general question? 

Check out our FAQ page here.  


Need to talk

Send us an email or a Facebook message for the fastest service; details here


Please note: we do not have a phone that accepts incoming calls, but we can give you a call within 1 business day. 

Please feel free to email us at and we will reach out.   


Ready to buy, but need to find out if we are legit or need to hear it from our Customers

We get it, we totally do, check us out on FacebookInstagram and best of all our Facebook VIP group where over 35 thousand of our customers shop & post pics and read our customers comments yourself...or we've compiled some of our favorite posts for you and what they have to say here.  

Need info on your order status

Log into your account here.  


Purchasing Gift cards

We offer those too! Purchase here.