Additional Information

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Customer Service

Our customer service commitment

Customer service is a top priority at The Hair Bow Company. We want our customers to be 100% confident they will be purchasing from a reputable, honest company.  We treat our customers the way we expect to be treated when shopping and have been in business and grown every year using this principle since 2009. We have sold over a million hair bows, headbands, tutus and other girly fashionable items to customers by providing excellent service and having such amazing repeat customers and relying on word of mouth for our customers to refer their friends! We want you to want to shop with us & we want you to bring your friends too!!!

We are here & happy to help! 

Have a general question? 

Check out our FAQ page here.  

Need to talk

Check out our 3 ways to get in touch here

Ready to buy, but need to find out if we are legit or need to hear it from our Customers

We get it, we totally do, check us out on FacebookInstagram and read our customers comments yourself...or we've compiled some of our favorite posts for you and what they have to say here.  

Need info on your order status

Log into your account here.  

Purchasing Gift cards

We offer those too! Purchase here

Buy on-line & pick up in store 

We don't offer in store shopping, but we will have your order ready for you if you want to come by and pick it up! Please wait for your Awaiting Pickup email notification before coming by to pick up your order. Local pickup orders will be ready within 2 business days of the order date (Monday-Friday).